Privacy Policy
This Privacy Policy outlines how The Golf Nest Pty Ltd (ACN 688 906 578) collects, stores, uses, and discloses your personal information. By accessing or using any of The Golf Nest’s facilities, services, events, or website, you consent to the collection and use of your personal information in accordance with this Privacy Policy.
This Privacy Policy applies to The Golf Nest Pty Ltd and any of its associated entities (collectively referred to as "The Golf Nest", "we", "us", or "our" throughout this Policy). Where applicable, The Golf Nest is the data controller and is responsible for managing your personal information.
We take your privacy seriously and are committed to complying with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).
Information We Collect
When you make a purchase in-store or online, we collect personal information you provide—such as your name, address, and email address—as part of the transaction process.When you browse our website, we may also automatically collect your computer’s internet protocol (IP) address to help us better understand your browser, operating system, and how you interact with our site.Email marketing: with your consent, we may use your contact details to send you updates about The Golf Nest, including exclusive offers and event opportunities.
How We Store Information
We take all reasonable measures to safeguard the personal information we hold and protect it from loss, misuse, unauthorised access, alteration, or disclosure. Any personal information you provide is stored on secure servers, with access restricted to employees who require it to perform their duties. We also implement physical and procedural security measures to protect records containing personal information.To further protect your privacy, we recommend that you keep your username and password confidential and avoid sharing them with anyone.
Purpose of Collection
At The Golf Nest Pty Ltd (ACN 688 906 578), we collect, hold, use, and disclose personal information to provide our services, manage customer relationships, and operate efficiently. This includes meeting our legal obligations, identifying customers and potential clients, processing bookings and payments, communicating with you, and offering personalised experiences based on your interests and activity. We may also use your information to inform you of new venues, services, promotions, or events, and to seek your feedback to improve our offerings. Your information may be shared with trusted third parties such as IT providers, booking platforms, payment processors, marketing services, coaches (with your consent), and professional advisers—all of whom are required to handle your data securely and only for authorised purposes. We do not sell or rent your personal information. With your permission, we may use your contact details for marketing communications, which you can opt out of at any time. You have the right to access or correct the information we hold about you, and requests can be made via the contact details listed on our website. We use cookies on our website to improve your user experience, gather site analytics, and remember preferences, though these cookies do not track your activity outside our website or access sensitive personal information.
Policy Changes and Questions
We may update this policy from time to time, and we encourage you to check our website for the most current version. If you have a complaint or concern about how your information has been handled, please contact us directly so we can work to resolve the issue promptly and appropriately.